Privacy policy
Last updated: 30 October 2026
This notice explains how Atelier961 handles information when you use atelierninesixone.com or contact us about a project.
Information you provide
When you make an enquiry, we collect the details you choose to send: your name, email address, optional phone or WhatsApp number, preferred contact method, brand name, project requirements, quantities, timeline, referral source and any uploaded reference files. Email, website chat and WhatsApp conversations can contain further information you provide. Please avoid sending passwords, identity documents or other sensitive personal information through the project enquiry form.
How your information is used
We use enquiry details to understand your brief, respond through your preferred contact channel, discuss samples and quotations, and manage project communications. Referral answers help us understand how people find Atelier961. Website usage information helps us understand visitor activity and improve the website.
Website technology and service providers
The website is hosted on Shopify. Our project form uses Hulk Form Builder, and website chat uses Shopify Inbox. Enquiries are delivered to our business email. Google Analytics is used to measure website activity. These services process information to provide their respective hosting, form, messaging, email and analytics functions.
Shopify and analytics tools may collect technical information such as IP address, browser and device details, pages visited, referral sources and interactions through cookies and similar technologies. Cookie controls available on the website and your browser settings can affect these technologies. Blocking cookies may affect some website functions. This notice does not itself change your cookie choices.
Service providers may process information in countries other than your own. Shopify's handling of personal information is described in its consumer privacy policy; Google's information is available at Google Privacy Policy.
Links and WhatsApp
Following a social-media link or contacting us through WhatsApp takes you to a third-party service. Information you provide there is also subject to that service's privacy terms. Public social-media comments can be visible to others.
Keeping information and your choices
Retention depends on the enquiry, any continuing project or business relationship, and applicable record-keeping requirements. You can contact us to ask about information held in relation to your enquiry or to request access, correction or deletion. We will consider requests in line with applicable obligations and may need to confirm your identity. Please contact us if you want to change your preferred contact method.
Contact
For privacy questions or requests, email info@atelierninesixone.com. For project enquiries, visit our contact page or message +961 78 900 705 on WhatsApp.
We will update this notice when the website's handling of information changes.